Technical Support

Posted in on June 12, 2017

I Future NXT

Website companie

www.ifuture.eu

E-mail

future@ifuture.eu

Tipul jobului

Full Time

Locatie

Bucuresti

Descriere :

THE PERFECT CANDIDATE

• Customer service orientation and ability to work in a team

• Good interpersonal and communication skills
• Excellent written and spoken language skills in English and Dutch
• Excellent communications skills (Voice & Email) to handle requests from different countries in Europe.
• Ability to perform in adverse situations
• Experience with any home/consumer audio/video products is preferred but not required
• 1 to 2 years of work experience preferred

JOB DESCRIPTION

This role requires you to be part of a regional support team for an audio/video company offering support to customers from European countries. The job has technical orientated aspects where good troubleshooting skills are required and thus the ability to think out of the box is preferred. There are also non-technical aspects where it’s required to help customers with E-commerce related inquiries, tracking customer orders and helping customers return orders.

Schedule: Full-time Monday-Friday 9:00-18:00

Benefits:
• Opportunity to work in a young and dynamic environment;
• Attractive benefits package;
• Opportunity to develop and learn constantly;
• Access to internal trainings (job related and soft skills trainings).

COMPANY DESCRIPTION

Our client is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. It helps customers do business better by leveraging their industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Their 55+ dedicated emerging technologies ‘Centers of Excellence’ enable them to harness the latest technology for delivering business capability to their clients.

They started in Romania in 2007 with one project and 12 employees, but in two years arrived at 260 and they are constantly growing (30% annually). The domains Supported are Supply chain, Technical Support, Finance & Accounting, Knowledge Process Outsourcing. Their offices are at Aurel Vlaicu.

Apply Now

Google+