Spanish Community Manager – online card game

Posted in on November 8, 2013



Tipul jobului

Full Time,Part Time



Descriere :

We offer a highly interesting challenge as a team player including the possibility to show personal initiative and to work in an innovative and international company.

The job is opened both full-time and part-time.

Your tasks:

- To manage community related events

- Forum moderation

- Providing first class support to customers via email for an online card game

- To reply to all emails in relation to online games

- To diagnose and troubleshoot customer technical problems

- To investigate and resolve customer accounts and billing issues

- To investigate and report any problems with the website/cheat system/web shop reported by customers

- To ensure that all problems are dealt with promptly and efficiently

- To ensure that all customers are treated courteously at all times

- To translate all customer service and other related material into the required languages

Your profile

- Native or fluent in Spanish

- Fluent in English

- Computer knowledge, or PC technical background

- Passionate about online gaming

- Knowledge of the online forums is a bonus

- Proactive/ able to deliver tasks unattended

- Detail-oriented, resourceful and autonomous

- Good team player

We offer:

- Professional working environment

- Career opportunities

- Motivating salary

- Meal tickets

- Medical services

- Fitness and relaxation area

Apply Now

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