Ericsson is looking for Portuguese-English speakers

Posted in , on March 15, 2018

ERICSSON TELECOMMUNICATIONS ROMANIA S.R.L.

Tipul jobului

Full Time

Locatie

Bucuresti, West Gate, Preciziei

Descriere :

 

Ericsson is looking for Portuguese-English speakers

Job type: full-time
Support Services Agent

Requirements:

• Provides 1st line support for internal and external customers via phone, email or web portal using a ticketing tool to communicate 
• Receive, pre-analyze, categorize and describe the incident, and if the agent has sufficient knowledge and/or authorization, also solve it in 1st line otherwise the ticket is dispatched to additional support groups 
• Answer “How-to questions” for specific Ericsson systems and/or processes

Please contact me for more details!  :)  10x

How to apply :

https://www.bestjobs.eu/en/job/support-services-advisor-with-portuguese?pos=1&list=2

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