Customer Support Specialist with English

Posted in on October 20, 2016

Valoris Center

Website companie

www.valoris.ro

E-mail

cariere@valoris.ro

Tipul jobului

Part Time

Locatie

Bucuresti

Descriere :

 We are looking for colleagues to join our team in Bucharest!

Requirements:

Advanced Windows knowledge.
Proficiency in English.
Customer oriented attitude.
Communication – sharing information.
Results and problem solving oriented.
Initiative and proactivity.

Your daily responsibilities:

Establish and maintain solid customer relationship.
Offer Technical Support service to the customers via phone and email in order to ensure the business objectives on a flexible schedule (6 or 8 hour shifts).
Approaches and solves requests arrived via dedicated support channels.
Shares technical information about the products with the other teams involved.
Acquires complete information in order to escalate complex issues to the upper tiers.
Assimilate and improve working procedures.

Job offer:

The position can be based in Bucharest or Ramnicu-Valcea.
Challenging and smart environment.
Professional development – training on a regular base, continues technical knowledge improvement.
Attractive compensation based on your performance results.
Internal/ external promotion opportunities.

 

About Us

Valoris Center is one of the most important Romanian companies that activates in the contact center area, having more than 9 years of experience in the outsourcing market. We interact with worldwide customers via telephone, email, live chat or social media and we use Romanian and 7 other foreign languages in our daily operations.

Valoris Center runs various projects for important customers in more than 10 different industries, so the candidates selected to be part of our team have the chance to start their career along with renowned companies.
Apply now and find out about your future career!

For more information you can also find us on:

www.valoris.ro
www.linkedin.com/company/valoris-center
www.facebook.com/ValorisCenter.Romania

 

Apply Now

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