Customer Support Specialist with English

Posted in on November 24, 2016

Valoris Center

E-mail

peiceaflorentina@valoris.ro

Tipul jobului

Full Time

Locatie

Rams Center

Descriere :

Requirements:

  • Advanced Windows knowledge.
  • Proficiency in English.
  • Customer oriented attitude.
  • Communication – sharing information.
  • Results and problem solving oriented.
  • Initiative and proactivity.

Your daily responsibilities:

  • Establish and maintain solid customer relationship.
  • Offer Technical Support service to the customers via phone and email in order to ensure the business objectives on a flexible schedule (6 or 8 hour shifts).
  • Approaches and solves requests arrived via dedicated support channels.
  • Shares technical information about the products with the other teams involved.
  • Acquires complete information in order to escalate complex issues to the upper tiers.
  • Assimilate and improve working procedures.

Job offer:

  • The position is based in Bucharest.
  • Challenging and smart environment.
  • Professional development – training on a regular base, continues technical knowledge improvement.
  • Attractive compensation based on your performance results.
  • Internal/ external promotion opportunities.

Apply Now

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