Customer Support Representative

Posted in on March 12, 2018


Website companie


Tipul jobului

Full Time,Internship




Str. Copilului 6-12

Descriere :

Our ideal candidate has a strategic approach, he/she is creative, detail-oriented, and passionate about making good things great. 

Please apply only if your knowledge level in ENGLISH language is fluent for written and spoken.

This team will be on the front lines working with our users every day and will partner with our Product team to improve user experience.


Job Requirements:

· Proficiency in English. Other European language (italian, french, spanish or german) is considered a plus!

· Graduate or in final years in one of the following fields: communication/ foreign languages/ tourism/ economics

· Work schedule: 5 days/week, 8h/day (Must be available for a regular schedule of 5 days a week, mutually agreed with your Lead, able to work on weekends and public holidays)

· Ability to work occasional weekends and holidays depending on the needs of the department

· Excellent communication skills


· Manage phone, chat, and email customer requests in a timely manner

· Respond professionally to inbound phone calls, including urgent situations

· Handle and resolve customer issues

· Communicate and coordinate with internal departments

· Follow up on customer interactions

· Manage the relationship with suppliers

Key Competencies:

· Interpersonal skills and customer service orientation

· Communication skills – verbal and written

· Attention to detail and accuracy

· Data collection and ordering

· Adaptability and can-do attitude

· Early adopter of online booking

· Stress tolerance

What we offer:

· Salary: to be negotiated (+10% fees from your bookings)

· The opportunity to work in an international environment

· A friendly environment – we care about the well-being of our employees

About the company is a Romanian based company and a fresh player on the international online berth booking market. We recently launched an online berth reservation platform that connects boat owners, travelers and boat charter companies with marinas worldwide.

Join us if you have a passion for travel and a curiosity about sailing, if digital is your second nature and if you think that we can achieve great things together!

Job post:

If you think you’re fit for the job please send your CV to 

Apply Now

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