Customer Service Representative with Czech Bucuresti

Posted in on September 26, 2016

Sales Consulting


Tipul jobului

Full Time



Descriere :


- Supporting end users in day by day operations with specific applications;
- Receives and assess claims according to defined procedures/routines;
- Receives and logs all e-mail/web/phone call and ensures proper documentation;
- Research of required information using available resources, user guides and match complaints with known errors and problems;
- Support in using application functionalities, identification of possible workaround.


- Fluency in Czech and English;
- Proficient in relevant computer applications (Internet Explorer, Microsoft Office, Outlook);
- SAP knowledge is an advantage;
- Verbal and written communication skills;
- Listening skills;
- Analytical thinking and problem solving attitude;
- Customer service orientation.

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