CUSTOMER CONSULTANT

Posted in , on March 17, 2016

Seiteq Services

Website companie

www.seiteq.com

E-mail

office.ro@seiteq.com

Tipul jobului

Full Time

Locatie

Bucharest

Descriere :

Your Profile:

  • You are a fluent speaker of German/ Polish or Czech/ Slovak language
  • You have minimum technical knowledge of mobile telephony or are a fast learner
  • You are interested in new technologies
  • You feel comfortable to communicate with people and, at the same time, you are a good and active listener
  • You are into sales or have a taste for challenge
  • You are open to sharing knowhow and have the patiente and ability to explain
  • You are curious by nature

Your mission:

You advise and accompany our customers by phone, in order to offer a quick and suitable solution and  thus obtain satisfaction and build loyalty.

Your main tasks should be:

  • Assisting customers (on the phone and via email) with their complains over their phone incidents
  • Identifying the product breakdown and establishing a first technical diagnosis of problems with a phone outage
  • Performing online tests and confirming whether the fault is the customer\’s or the product’s.
  • Handling Back Office application

Our client is part of an international group, one of the biggest European players in after sales industry, authorized service partner of strong brands from IT&C industry. If you are ready to enter a great team and be part of a new global project, send us your resume at office.ro@seiteq.com.

 

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